Greencroft Middlebury Stories

When a new resident moved to Greencroft Middlebury from Illinois, she wasn’t thrilled about leaving her home. But Jordan Hughes noticed something that could help – she loved lilacs. Knowing the usual planting rules wouldn’t allow a bush in front of her window, Jordan worked with his supervisor to make an exception. He planted a lilac where she could see it from her favorite chair—and just like that, her frustration softened. “Thank you,” she said. “Now this feels a little bit more like home.”

It’s moments like these that show what makes Jordan and his maintenance partner, Tom Bebout so special. Behind every well-kept lawn, every cleared sidewalk, and every smoothly running system at Greencroft Middlebury is a team whose dedication makes residents feel cared for and at home.

Jordan has spent nearly 16 years at Greencroft, first tending the Goshen campus grounds and now serving full-time at Middlebury. His mother, who worked for more than 25 years in healthcare at Greencroft Goshen, encouraged him to apply for seasonal work while he was in college. That encouragement introduced him to a career he would love—one filled with purpose and daily opportunities to serve seniors.

Tom’s journey began with a part-time maintenance job at a senior living facility during college. “I just fell in love with it,” he says. Eleven years later, including two at Middlebury, he remains committed to making a difference every day.

Prepared for Whatever the Day Brings

No two days are alike. Jordan’s work flows with the seasons—trimming and mowing in warmer months, preparing for snow and ice in winter. Tom begins each day checking work orders, mechanical systems, and resident emails to plan a schedule that prioritizes safety and comfort.

This time of year, that care is especially noticeable. Neatly plowed roads and cleared driveways and sidewalks ensure every step is safe, letting residents enjoy the crisp winter air without worry. Resident Nancy Heathman notices the difference. “The grounds are always well taken care of,” she says. “The team is always willing to help with any job, big or small. I know that I will be taken care of.” 

Heart for Service

What sets Jordan and Tom apart is their genuine care. Hanging a picture, changing a lightbulb, or helping a new resident feel at home—these acts show a dedication that goes beyond skill.They don’t just maintain a campus; they nurture a home.
Guided by the spirit of Colossians 3:23, “Whatever you do, work heartily, as for the Lord and not for men”— Jordan and Tom live out their mission in the small, meaningful ways that make campus life safe, welcoming, and comfortable. Resident Esther Riegsecker has experienced that care firsthand. 

“I am so thankful to live here,” she says. “I feel comfortable and worry-free.”